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Skillance

Skillance Marketplace · In effect from 1 March 2026

Terms of use

In effect from 1 March 2026.

1. Who these terms cover

These terms apply to every buyer and seller using Skillance, operated by Skillance Marketplace. By creating an account you accept them.

2. Your account

  • You must be 18 or older to open an account.
  • You are responsible for keeping your credentials secure.
  • One person, one account. The same account can both buy and sell.

3. Services and orders

  • Sellers must describe scope and delivery times accurately.
  • Payment is held by the platform when an order is created and released to the seller once the delivery is accepted.
  • The platform charges a 10% service fee on every completed order.

4. Payments

  • Orders are settled in stablecoins only. We never ask for card details.
  • Send the exact amount and include the payment reference shown on your order. Transfers without a reference take longer to confirm.
  • Crypto transfers must use the coin and network shown on the order. Funds sent on a different network cannot be recovered.
  • An order starts only once the transfer is confirmed.

5. Prohibited content and conduct

  • No services that infringe copyright, mislead buyers, or break the law.
  • No directing payments or communication off the platform.
  • No fake reviews, whether written or requested.

6. Disputes

Both sides should try to resolve things between themselves first. Where that fails, either party can open a dispute from the order. We review the full record — the messages, the delivered files, the payment and the timestamps — and decide.

  • A dispute freezes the order. Nothing completes automatically and no money is released while it is open.
  • We resolve in favour of one side, or agree a partial refund with both. The decision and its reasoning are written on the order, visible to both parties.
  • We do not arbitrate matters of taste. If the delivery matches what was described and agreed, it stands.

7. Cancellation and refunds

An order can be cancelled by agreement at any point before delivery is accepted. What happens to the money is set out in the refund policy, which forms part of these terms.

8. Suspension

Breaking these rules can lead to suspension. A suspended account can still read its history but cannot create gigs, orders or messages.

9. Limits of liability

Skillance is an intermediary. The seller is responsible for the content and the delivery of the service.

10. Changes to these terms

We will give notice in the product before a material change takes effect. Continuing to use the platform after that date means the new terms apply to you. Superseded versions are kept and can be requested at the address below.

11. Who you are contracting with

Skillance is operated by Skillance Marketplace, trading since 2022.

  • Written enquiries and legal notices: support@skillance.tech