Contact

We usually reply within one business day.

Support email

Within one business day

Order messages

Usually within hours

Safety and fraud reports

Same day

Disputes

Decision within 5 business days

Support email

Account, order and payment questions.

If you have an order in progress, the fastest route is its message thread.

If an order has gone wrong and you cannot settle it between you, open a dispute from the order. We read the whole record before deciding.

Use the Report link on any gig, profile or message. Anything involving safety or fraud is looked at the same day.

Skillance is operated by Skillance Marketplace, trading since 2022.